Payment Policy

At Blacksandwhite, we strive to offer a smooth and secure payment experience for our customers. Below are the terms and conditions related to payments on our platform.

1. Accepted Payment Methods

We accept the following payment methods through our secure payment gateway, Razorpay:

Credit Cards (Visa, MasterCard, American Express)

Debit Cards

Net Banking

UPI

Digital Wallets (e.g., Paytm, PhonePe, Google Pay)

Other Payment Methods supported by Razorpay

2. Payment Security

We take security seriously and ensure that all payment transactions are encrypted and processed securely. We do not store your card or payment details. All transactions are processed through a secure third-party payment gateway (Razorpay), which adheres to the highest industry standards for data protection.

3. Payment Confirmation

Once your payment is successfully processed, you will receive a confirmation email and/or SMS with your order details. If your payment is unsuccessful or pending, we will notify you and provide instructions to resolve any issues.

4. Pricing and Taxes

All product prices on our website are inclusive of applicable taxes.

Any additional charges (e.g., shipping fees) will be clearly displayed during the checkout process before payment is completed.

Prices are subject to change without prior notice; however, the price displayed at the time of purchase will be the final price for your order.

5. Refunds for Canceled Orders

If an order is canceled before it is shipped, a full refund will be processed to the original payment method. Refunds for returns are processed after the product is received and inspected, as per our Return and Refund Policy.

6. Failed Transactions

In case of a failed transaction but the amount is deducted from your account, the amount will be automatically refunded to your original payment method within 5-7 business days. If the issue persists, please contact us at info@blacksandwhite.com or WhatsApp 8788930245 for assistance.

7. Payment Issues

If you face any difficulties while making a payment or need assistance, feel free to reach out to our support team at:

Email: info@blacksandwhite.com

WhatsApp: 8788930245

8. Disputes

In the event of a payment dispute, please contact us immediately. We will work to resolve any issues in accordance with our policies and the terms provided by our payment gateway.